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Privacy

Broadlink Pty Ltd

Privacy Policy

Broadlink Pty Ltd (Broadlink) values your privacy and is committed to protecting your personal information.

This Privacy Policy (Policy) describes the personal information that Broadlink collects from you, being an individual or the director of a corporate entity, in seeking to provide brokerage services to you (Services). By engaging Broadlink, you agree that your personal information will be handled as described in this Policy.

 

INFORMATION WE COLLECT FROM YOU

 As part of our providing Services to you we collect, directly from you, the following types of information by way of our application forms: 

Individual’s Details:

Entities Details

Your first name and last name

Company name and details

Your email address

Telephone Number

Your telephone number

Facsimile Number

Your mobile telephone number

Email address

Your postal address

Website details (if any)

Residential address

Business Address

Business Name and ABN Details

Postal Address

Details of any directorships

Contact person name

Driver’s Licence Number

Contact person details

 

HOW DO WE USE YOUR INFORMATION?

Broadlink uses the information that we gather about you for the purpose of seeking to obtain finance or other financial related products / services for you. This includes, with your consent, using and disclosing your personal information to:

  • Submit, on your behalf, applications for finance;
  •  responding to queries in respect of applications for finance and financial products;
  •  verification purposes; and
  •  source other finance related services for you.

The types of entities that we may disclosure your personal information to for the purposes referred to above include but are not limited to:

  •  aggregators;
  •  lenders;
  •  mortgage insurers;
  •  assessors;
  •  valuers; and
  •  financial planners.

Broadlink may also share your information in the following instances:

  • Legal Proceedings – We may disclose the information we collect about you in order to comply with the law, a court order, or other legal process, such as complying with a subpoena.
  • To protect Broadlink – We may also disclose the information we collect about you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of the Policy.

Broadlink does not disclosure your personal information:

  •   To third parties for marketing purposes;
  •  Without your consent, to third parties for research purposes; and
  •  To overseas persons or entities.

 

HOW DO WE SECURE YOUR PERSONAL INFORMATION?

Any personal information we collect about you from you is stored either physically in secure locations at one of our offices or, electronically through encrypted / password protected business software. We have sought to implement secure mechanisms to protect your information.

 

ACCESSING AND MODIFYING PERSONAL INFORMATION

If your personal information changes or you no longer wish for Broadlink to hold your personal information you may request to correct, update and remove your personal information by contacting us as noted below. In the event that we are unable to complete your request we will notify you of this and advise you as to why it cannot be completed. We may decline to process requests that require unreasonable technical effort, jeopardise the privacy of others, are extremely impractical, or where we are lawfully entitled or obliged to retain information for our own business purposes or for which access is not otherwise required by law.

 

IF YOU HAVE A COMPLAINT?

Broadlink takes your privacy seriously. If you have a complaint about our handling of your personal information you can make a complaint by emailing Broadlink at This email address is being protected from spambots. You need JavaScript enabled to view it. and one of Broadlink’s directors will seek to respond to you within 48 hours. Any complaints that are not resolved in accordance with our internal dispute resolution policy will be directed to Broadlink External Dispute Resolution Provider COSL.

 

CONTACT US

Broadlink Pty Ltd

ACN 117 120 037
PO Box 7205
BRENDALE QLD 4500
Phone: (07) 3264 1534
Facsimile: (07) 3264 1535
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: http://www.broadlink.com.au/

 

CHANGES TO THIS POLICY

We may change this Policy from time to time to ensure its compliance with the Privacy Amendment Act 2012 (Cth).